Effective Date: April 25, 2025

Welcome to KiiroNeko.com, your trusted platform for wholesale building materials, construction supplies, electrical products, industrial equipment, and packaging solutions. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Information

KiiroNeko.com (“we,” “our,” “us”) is a B2B e-commerce platform designed to serve contractors, builders, manufacturers, and businesses in need of wholesale supplies. Our company is based in Bangladesh, with products sourced directly from suppliers in China. These terms and conditions apply to all transactions and services offered on the website. By using this site, you confirm that you are a business and acknowledge that KiiroNeko is a business-to-business service platform.

2. Account Registration

To make purchases on KiiroNeko.com, you must create an account. By registering, you confirm that all information provided is accurate and up-to-date. You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately of any unauthorized access to your account.

3. Orders and Pricing

All prices listed on KiiroNeko.com are in Bangladeshi Taka (BDT) or USD, depending on the product. Pricing is subject to change without prior notice. However, any changes will not affect orders that have already been confirmed. For bulk orders or special pricing, please contact our sales team for a customized quote. Shipping fees are not included in the product prices and will be calculated separately based on the destination, weight, and volume of the order.

4. Shipping and Delivery

All products are shipped directly from China. Shipping costs are calculated based on the size, weight, and destination of the order. A detailed shipping quote will be provided after you place your order. Delivery times vary depending on the location, shipping method, and customs clearance. We work with trusted carriers like DHL, FedEx, and Sea Freight to ensure reliable delivery. Customers are responsible for any customs duties, taxes, or other import fees that may apply when shipping to their respective countries. For more information on our shipping process, please visit our Shipping & Returns Policy.

5. Returns and Refunds

Due to the nature of our B2B business, returns are not accepted for most items unless they are damaged or defective. Refunds will only be issued for damaged or incorrect products upon verification by our team. No returns will be accepted for custom orders or bulk purchases unless otherwise agreed upon.

6. Payment

We accept payments via bank transfer, PayPal, and other secure payment methods. Payment must be made in full before shipping. Orders will not be processed until payment has been confirmed. All payments must be made in the currency agreed upon during the order process.

7. Intellectual Property

All content on KiiroNeko.com, including but not limited to text, images, logos, and designs, is the property of KiiroNeko and is protected by copyright laws. You may not reproduce, modify, or distribute any content from our site without prior written consent from KiiroNeko.

8. Limitation of Liability

KiiroNeko is not responsible for any delays, damages, or losses resulting from external factors such as shipping issues, customs delays, or any events beyond our control. We make no warranties or representations regarding the accuracy, completeness, or reliability of the information on our website. Our liability is limited to the purchase price of the goods sold, excluding shipping or any additional fees.

9. Privacy and Data Protection

We value your privacy. Any personal or business data collected will be used solely for order processing, customer support, and internal analysis. We do not sell or share your personal information with third parties except as necessary for order fulfillment and legal compliance. For more details on how we handle your personal data, please visit our Privacy Policy.

10. Modifications to Terms and Conditions

KiiroNeko reserves the right to modify these terms and conditions at any time. We will post the revised policy on our website with an updated effective date and, where appropriate, notify you by email, Facebook, or other appropriate channels. By continuing to use the platform after any modifications, you accept the updated terms.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from the use of KiiroNeko.com will be resolved through binding arbitration in Bangladesh.

12. Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at:

By using KiiroNeko.com, you agree to the terms outlined above. Thank you for choosing us as your trusted B2B supplier!